Investigating the Effect of Conveying Understanding Results in Chat-Oriented Dialogue Systems
作者： Ryuichiro Higashinaka , Koh Mitsuda , Junji Tomita
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摘要: In dialogue systems, conveying understanding results of user utterances is important because it enables users to feel understood by the system. However, not clear what types should be conveyed users; some may offensive and too commonsensical. this paper, we explored effect in a chat-oriented system an experiment using human subjects. As result, found that only certain results, such as those related user’s permanent state, are effective improve satisfaction. This paper clarifies can safely uttered
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