Knowledge sharing in cross-boundary information system development in the public sector

摘要: The success of information system development involving multi-organizational collaboration can depend heavily on effective knowledge sharing across boundaries. This paper reports a comparative examination in two separate networks public sector organizations participating technology innovation projects New York State. As is typical innovations resulting from recent government reforms, the these cases critical component development, mix tacit, explicit, and interactional forms organizational In one case among state agencies other local agencies. Using interviews, observations document analysis, longitudinal studies follow interactions interorganizational distinct settings. Results confirm difficulty agencies, further reveal influences several relevant factors--incentives, risks barriers for sharing, trust--on effectiveness sharing. results contribute to theory processes settings provide practice guidance developing relationships collaborative cross-boundary initiatives.