Nurse Burnout and Patient Satisfaction

摘要: The hospital nurse workforce is experiencing greater workloads resulting from shorter stays, rising average patient acuity, fewer support resources, and a national shortage. Higher are associated with burnout job dissatisfaction, precursors to voluntary turnover that contribute the understaffing of nurses in hospitals poorer outcomes.1 Indeed, more than 40% staff score high range for job-related burnout, 1 5 say they intend leave their jobs within year.2 overwork health professionals ranked by consumers as major threats safety,3 patients bringing own caregivers them.4 Research on among human service workers, particular, suggests organizational stressors work environment important determinants subsequent turnover.5-9 A largely separate research literature satisfaction documents importance patients' nursing care overall ratings care.10-13 This article examines association between satisfaction, explores whether factors account also dissatisfaction. findings understanding how simultaneously stem flight bedside improve care.