A realistic evaluation of two aggression management training programmes

摘要: Whilst the training of healthcare staff is seen as a key element to prevention and management violence aggression, questions remain effectiveness these programmes in preparing apply this clinical practice. To date there relative paucity well-designed studies into prevent manage aggression settings. Within context study was conceived examine two for In order provide meaningful evidence-based evaluation programmes, Pawson Tilley's Realistic Evaluation model adopted use study. In keeping with chosen methodology, data collected using combination methods including surveys, semi-structured interviews, participant observation training. A total 64 participants were eligible inclusion study; which ran over course calendar year. The research highlighted that should have relevance group undergoing instruction. That be conducted wherever possible groups, tackling real problems, reflecting learning from their experience each other. It also measures competency describe both workplace organisational outcomes requirements assessment. engaging integrate decision-making, planning, organization skill building cover range interventions. Most importantly, need help transfer what they had learnt part These factors are brought together devised called PROMPTS Aggression Management Training Model ©. As first realistic research, it good fit, particularly given growing emphasis on understanding how influences strengths limitations approach considered, operationalize it. This provided useful interpretive framework make sense multiple simultaneously at play being observed through various sources, developing explanatory theory about its implementation