Employees, Supervisors, and Workplace Mediation: Experiences of Justice and Settlement

摘要: This study explores the experience of disputant–disputant interpersonal justice in workplace mediation a public organization. The results show that there are significant differences between employees’ and supervisors’ experiences justice. Moreover, indicate quality participants’ interactions is significantly related to mediated outcome terms settlement or case resolution. When disputants with each other during mediation, they more likely reach full resolution dispute. corroborate others' reports their own behaviors also achieve mediation. Disputants who received an apology from party were report In sum, this field test supports theory provides evidence it important element