Investigation of Six Sigma Practices and Process Innovation for Malaysian Healthcare Industry

摘要: Healthcare industry has to face many significant challenges continuously in order provide optimal performance. In for Malaysia achieve a developed nation status, improvements term of healthcare services are required. Therefore, quality management initiative is needed their goals. Six Sigma (SS) clearly and proved as one initiatives process changes. The abilities organization be innovative give great impact organization. addition, innovation can the additions improvement toward product or service. Process had been seen assist SS practices performance improvement. Thus, purpose this study review structural analysis between innovation. Examination research literature shows that there lack empirical systematically examines relationship concept paper tries examine how contribute on development industry. Next, hypothesis based proposed model Malaysian also provided. For future agenda, Structural Equation Modelling (SEM) techniques will used get result.