DOES INFORMATION TECHNOLOGY ALWAYS LEAD TO BETTER FIRM PERFORMANCE? THE ROLE OF ENVIRONMENTAL DYNAMISM

摘要: In recent years, there has been considerable interest in whether and the extent to which information technology contributes firm performance business value. Using resource-based view of firm, research highlights notion IT capability organization finds that higher leads superior performance. This study, however, argues one reckon influence environmental uncertainty (in this specifically dynamism) when evaluating link between study makes use Galbraith’s processing theory posits needs capabilities must match for Extending argument, would expect organizations need much greater amounts more dynamic environments (accrued via capabilities) exist such vice versa. cross-sectional archival data, finds, somewhat contrary previous assertions, high does not add value firms operating environments, but it relatively stable environments. addition, under low dynamism condition, advantages are found sustain over time. These findings raise interesting implications directions future research. Further, emerges as a quasi-moderator relationship