Controversies about computerization and the character of white collar worklife
作者： Rob Kling , Charles Dunlop
DOI: 10.1080/01972243.1993.9960128
关键词:
摘要: Abstract The way that computerization changes white collar work is the subject of significant controversies in research and professional communities. This paper examines some key about influences patterns coordination control workplaces, including monitoring. It debates upskilling deskilling, role organizational infrastructure making computerized systems more usable. also ways might foster new forms organization.
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