作者: Suzette Woodward
DOI: 10.7748/NS2006.01.20.18.49.C4038
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摘要: Nurses are at the forefront of patient safety and constantly reviewing their practice to improve care delivery. When things go wrong in health consequences can be distressing for patients staff. Lessons need learned acted on minimise likelihood reoccurrence. The 'root cause analysis' approach provides nurses other healthcare staff with a consistent structured methodology investigate incidents. It enables identify where systems failing improvements made.