Toward a Model of Understanding Strategic Decision-Making in Micro-Firms: Exploring the Australian Information Technology Sector

摘要: This study explores strategic decision-making (SDM) in micro-firms, an economically significant business subsector. As extant large- and small-firm literature currently proffers incomplete characterization of SDM very small enterprises, a multiple-case methodology was used to investigate how these firms make decisions. Eleven Australian Information Technology service micro-firms participated the study. Using information-processing lens, uncovered patterns derived theoretical micro-firm model. research also identifies several implications for management directions future research, contributing understanding both theory practice.