Enhancement of the Demand Planning Accuracy in the Retail Industry in Sri Lanka

摘要: PurposeThe purpose of this study is to analyze different aspects demand planning processes in retail sectors, order identify the features areas planning, which contributes accuracy planning.Design/ Methodology/ ApproachA descriptive analysis was done and process characteristics industry. Weighted Index Method used develop a maturity index for processes. A relationship between level found benchmark guideline.FindingsDifferent such as strategy, process, technology investment, HR involvement, frequency performance evaluation planning. The results further indicate attributes related each these that can enhance level.Originality/ ValueThis provides assess seven sectors. Also, it guideline be any industry, using organizations their existing