Factors impacting the evolution of office automation

摘要: This paper examines some of the market factors which will be central to evolution Office Automation (OA). Corporate motivation implement OA is related their basic goal improving profitability. White collar worker needs are positioned in larger context working environment and what personally important them. Based upon substantial portion office Worker time spent interpersonal communications, three leading activity areas voice meetings, document communications described terms problems with current processes generic solutions. Due benefits automating an entire business cycle, desirable tools envisioned as logically integrating multiple applications modes communication. Future evolution, relying systems architectures encourage user customization modular growth, increasingly provide workable solutions information handling.