作者: Eileen D. Gambrill
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摘要: PROLOGUE PART I: GETTING ORIENTED 1. Social Work: A Profession of Contradictions 2. About Clients and Services 3. Values, Ethics Obligations II: BACKGROUND KNOWLEDGE 4. Thinking Knowledge How To Get It 5. Helping as a Problem-Solving Process 6. Critical Guide to Practice Decisions 7. Competing Views Problems Causes 8. Behavior: Background III: STARTED 9. Contextual Assessment 10. Beginning: Procedural Guideline 11. Involving Clients: Increasing Participation IV: RELATIONSHIP SKILLS 12. Basic Interpersonal Skills 13. Handling Difficult Situations V: GATHERING AND ORGANIZING INFORMATION 14. Sources Information 15. Observation: Learning See 16. Identifying Resources Obstacles 17. Putting All Together VI: SELECTING PLANS ASSESSING PROGRESS 18. Selecting Implementing Service Plans 19. Evaluation: Finding Out What is Happening 20. Planning for Endings VII: INTERVENTION OPTIONS 21. Education Skill Building 22. Learn Positive Behavior Change 23. Working With Groups Families 24. Organizations Communities VIII: THE LONG RUN 25. Maintaining Staying Happy in Your Work