Unraveling the “paradox of the active user”: Determinants of individuals’ innovation with it-based work routines

摘要: As individuals become more experienced with information technologies (ITs), they limited by well-learned behavioral routines for using an IT, which act to inhibit innovation. This “paradox of the active user” can prove problematic organizations, derive benefits when organizational ITs are used their fullest potential. Thus, advance research on individual differences and post-adoption use behaviors, this research-in-progress develops a model examining relationships among habit, IT mindfulness, embeddedness IT-based routine individuals’ innovation IT. Identifying factors that foster or attempts innovate provide actionable guidelines designing managerial interventions manage maintain desired levels user-initiated in post-adoptive context.