Method and System of Addressing a Condition Experienced by a Customer When Using A Network
作者： Raghvendra Savoor , Monowar Hossain , Chen-Yui Yang , David H. Lu , Paritosh Bajpay
DOI:
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摘要: A method can be used to address a condition experienced by customer when using network. The include receiving first communication from the customer, wherein is related of video content as reviewing log for an alarm, and testing portion network that would process content, generates test result. also correlating service parameter, maintenance event, result, or any combination thereof. further sending second condition. In one embodiment, fully partly automated system.
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