Development of the instrument IMAQE-Food to measure effectiveness of quality management

摘要: Purpose – Manufacturers use several quality assurance systems to assure quality. However, their effectiveness cannot be assessed because an instrument does not exist. This article is based on a study that was set up identify performance measurement indicators of measures food systems, called IMAQE‐Food.Design/methodology/approach The has been developed by translating conceptual model in quantifiable indicators. Literature research, qualitative Delphi sessions, and quantitative research were used.Findings In total, 28 relevant comprehensible obtained measure management, production influencing factors the bakery sector.Originality/value paper will make contribution body knowledge field management developing instead compliance with norms requirements or m...