作者: Yunbo Cao , Hang Li , Olivier Ribet , Benjamin Martin
DOI:
关键词:
摘要: A method for extracting key terms and associated use in text mining is provided. The includes receiving unstructured documents, such as emails over a customer service system. Term candidates are extracted based on identifying consecutive word strings satisfying context independency threshold. weighted using mutual information to generate list of terms. then recounted. Terms Chi-square values. Associated can be used retrieval. user interface personalized with individual profiles.