Estimating the value of servitization: A non-monetary method based on forecasted competitive advantage

摘要: Abstract The present contribution proposes a decision support paradigm that elucidates factors ensuing from Product-Service System implementations and might be neglected due to assessment difficulties. These aspects emerge when companies are exposed new business model scenarios underlying servitized propositions. outcomes represent the backbone for creation of methodology quantitative estimation index, named Servitization Value Correction Coefficient , devised as reference term assess forecast economic value obtained by introduction System. proposed introduces an original criterion give quantification qualitative variables not addressed before. It is based on different coming into play in adoption can bring both benefits drawbacks. study was carried out firms initially unaware opportunities.