A Definition of Quality for Total Customer Satisfaction: The Bridge between Manufacturer and Customer

Total Quality Management & Business Excellence,2010, 引用: 30

International Journal of Quality and Service Sciences,2010, 引用: 12

International Journal of Technology Management,2007, 引用: 1

International Journal of Quality Science,1996, 引用: 29

International Journal of Innovation and Learning,2012, 引用: 5

International Journal of Operations & Production Management,2001, 引用: 138

Journal of Construction Engineering and Management,2012, 引用: 10

,2011, 引用: 198

,2012, 引用: 0

,2009, 引用: 0