作者: Nils Henry Pohlmann , Reena Agarwal , Edward Harris Harris
DOI:
关键词:
摘要: Automatically generating and updating of frequently asked question (FAQ) lists are described herein. User inputs requesting information matched to stored answer pairs, values associated with the pairs manipulated. An FAQ list may be generated updated by selecting relevant comparing parameters supplied an authoritative user (e.g., a webmaster) pairs. Selected added list, which displayed on web site. Additionally, new based from or varying in known