An empirical study on effects of electronic word-of-mouth and Internet risk avoidance on purchase intention: from the perspective of big data

作者: Yu-Hsi Yuan , Sheng-Hao Tsao , Jiin-Tian Chyou , Sang-Bing Tsai

DOI: 10.1007/S00500-019-04300-Z

关键词:

摘要: … correlated with consumers’ purchase intention, and eWOM had higher predictive power than Internet risk … Qualitative studies refer to text-based research on the effects of WOM on …

参考文章(105)
Chinho Lin, Jeng-Chung Victor Chen, Yi-Shuang Wu, Electronic Word-of-Mouth: The Moderating Roles of Product Involvement and Brand Image Research Papers in Economics. ,(2013)
Robert McKee, Storytelling that moves people. A conversation with screenwriting coach Robert McKee. Harvard Business Review. ,vol. 81, pp. 51- 55 ,(2003)
Michael Scholz, Verena Dorner, The recipe for the perfect review? An investigation into the determinants of review helpfulness web intelligence. ,vol. 5, pp. 141- 151 ,(2013) , 10.1007/S12599-013-0259-3
Yang W. Lee, Richard Y. Wang, Elizabeth M. Pierce, John R. Talburt, Hongwei Zhu, A Curriculum for a Master of Science in Information Quality The Journal of information and systems in education. ,vol. 18, pp. 233- 242 ,(2007)
Shintaro Okazaki, Social influence model and electronic word of mouth: PC versus mobile internet International Journal of Advertising. ,vol. 28, pp. 439- 472 ,(2009) , 10.2501/S0265048709200692
DongHee Kim, SooCheong (Shawn) Jang, Howard Adler, What drives café customers to spread eWOM?: Examining self-relevant value, quality value, and opinion leadership International Journal of Contemporary Hospitality Management. ,vol. 27, pp. 261- 282 ,(2015) , 10.1108/IJCHM-06-2013-0269
Thorsten Hennig-Thurau, Gianfranco Walsh, Gianfranco Walsh, Electronic Word-of-Mouth: Motives for and Consequences of Reading Customer Articulations on the Internet International Journal of Electronic Commerce. ,vol. 8, pp. 51- 74 ,(2003) , 10.1080/10864415.2003.11044293
Richard Y. Wang, Diane M. Strong, Beyond accuracy: what data quality means to data consumers Journal of Management Information Systems. ,vol. 12, pp. 5- 33 ,(1996) , 10.1080/07421222.1996.11518099