Organisational communication in the hospitality industry: critical issues

作者: Margaret Deery , Leo Jago

DOI: 10.1016/B978-0-08-045081-0.50012-4

关键词:

摘要:

参考文章(18)
D. F. Cannon, G. A. Maxwell, N. D'Annunzio-Green, S. Watson, Building organizational commitment in international hospitality and tourism organizations. Human resource management: international perspectives in hospitality and tourism. pp. 156- 173 ,(2002)
S. Chappel, G. A. Maxwell, N. D'Annunzio-Green, S. Watson, Hospitality and emotional labour in an international context. Human resource management: international perspectives in hospitality and tourism. pp. 225- 240 ,(2002)
Richard L. Daft, Robert H. Lengel, Information Richness. A New Approach to Managerial Behavior and Organization Design Research in Organizational Behavior. ,(1983) , 10.21236/ADA128980
Leo Jago, Margaret Deery, An investigation of the impact of internal labour markets in the hotel industry The Service Industries Journal. ,vol. 24, pp. 118- 129 ,(2004) , 10.1080/02642060412331301292
Jen‐Te Yang, Job‐related knowledge sharing: comparative case studies Journal of Knowledge Management. ,vol. 8, pp. 118- 126 ,(2004) , 10.1108/13673270410541088
Karen Lee Ashcraft, Brenda J. Allen, The Racial Foundation of Organizational Communication Communication Theory. ,vol. 13, pp. 5- 38 ,(2003) , 10.1111/J.1468-2885.2003.TB00280.X
Judy Gray, Heather Laidlaw, Improving the measurement of communication satisfaction Management Communication Quarterly. ,vol. 17, pp. 425- 448 ,(2004) , 10.1177/0893318903257980
O. Hargie, D. Tourish, N. Wilson, Communication Audits and the Effects of Increased Information: A Follow-up Study: Journal of Business Communication. ,vol. 39, pp. 414- 436 ,(2002) , 10.1177/002194360203900402
Robert H. Lengel, Richard L. Daft, The Selection of Communication Media as an Executive Skill Academy of Management Executive. ,vol. 2, pp. 225- 232 ,(1988) , 10.5465/AME.1988.4277259
Jonathan Grudin, The organizational contexts of development and use ACM Computing Surveys. ,vol. 28, pp. 169- 171 ,(1996) , 10.1145/234313.234384