Public Service Delivery – An Integrative Framework

作者: Anjula Gurtoo , Colin Williams

DOI: 10.1007/978-81-322-2160-9_17

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摘要: This section consolidates the lessons from 16 chapters into a comprehensive list of interactional elements that propose more optimal service delivery scenario for developing countries. The consolidation highlights some known and not-so-known as inputs moderators an enhanced public experience. For example, knowledge ideology delivering agency, mental readiness population to accept services, technology acceptance are have emerged significant good system. These other seen be moderated by several critical issues, evaluation parameters decided service, market receive expand agency capability learning transferability together, consequently, provide