Consumer perceptions of interpersonal equity and satisfaction in transactions: A field survey approach.
作者： Richard L. Oliver , John E. Swan
DOI: 10.2307/1251411
关键词:
摘要: … satisfaction per se, it did motivate other equity investigations in which satisfaction was a focal concern. In comparison … in equity theory from the social psychology literature. We discuss …
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sci-hub.se 参考文章(44)
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