User perceptions of the library’s web pages: A focus group study at Texas A&M University
作者： Gwyneth H Crowley , Rob Leffel , Diana Ramirez , Judith L Hart , Tommy S Armstrong
DOI: 10.1016/S0099-1333(02)00284-7
关键词:
摘要: Abstract This focus group study explored library patrons’ opinions about the library’s Web pages. The results indicated that patrons are frustrated and confused when trying to navigate Public Access Menu. insights gained into information-seeking behavior will enable Team create a more intuitive interface.
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