A critical look on quality through CSR lenses

摘要: Purpose – The purpose of this paper is to map the key challenges that quality management faces in order meet demands CSR. focuses on ISO 26000 a newly emerging international standard for social responsibility and discusses synergies (and divergences) between environmental standards) CSR as they emerged during process development.Design/methodology/approach This draws conclusions from resolutions working materials produced by Committee Consumer Policy, Strategic Advisory Group Social Responsibility ISO/TMB/WG SR group charge development 26000. To add dimension discussion, evidence further expanded documents revealing arguments posited nominated experts 26000.Findings finds field can significantly contribute deployme...