作者: Mark von Rosing , Wim Laurier , Simon M. Polovina
DOI: 10.1016/B978-0-12-799959-3.00006-9
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摘要: It is generally accepted that the creation of added value requires collaboration inside and between organizations. Collaboration sharing knowledge (e.g., a shared understanding business processes) trading partners colleagues. on (unique) created by colleagues organizations build their competitive advantage. To take full advantage this knowledge, it should be disseminated as widely possible within an organization. Nonaka distinguished tacit which personal, context specific, not so easy to communicate intuitions, unarticulated mental models, embodied technological skills), from explicit meaningful information articulated in clear language, including numbers diagrams. Tacit can through socialization face-to-face communication, experiences), implies reduced dissemination speed, or externalized , conversion into knowledge. Although many forms (process) manuals), chapter focuses ontologies, are versatile artifacts externalization, with power fuel Nonaka’s spiral. spiral visualizes how body unique corporate hence advantage, developed collaborative iterative process involves cycles combination, internalization. When documented ontology, leads ontology evolution.