The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches

摘要: Preface to the Revised Edition. Acknowledgments. The Author. PART ONE: HOW FACILITATION HELPS GROUPS. 1. Skilled Facilitator Approach. 2. What Makes Work Groups Effective? 3. and Other Facilitative Roles. TWO: DIAGNOSING BEHAVIOR IN 4. Understanding Theories That Guide Our Actions. 5. Ground Rules for Effective Groups. 6. Diagnosing Behaviors Enhance or Hinder Group Effectiveness. THREE: INTERVENING 7. Deciding Whether, How, Why Intervene. 8. How 9. Using 10. Approach with Processes. 11. Beginning Ending Meetings. 12. Dealing Emotions. FOUR: AGREEING TO WORK TOGETHER. 13. Contracting: Whether Together. 14. Working Another Facilitator. FIVE: USING FACILITATIVE SKILLS YOUR OWN ORGANIZATION. 15. Serving as in Your Own Organization. 16. Leader. Resource A: Current Previous Rules. B: Sample Planning Meeting Letter. C: Guidelines Developing an Contract. D: Agreement Basic Facilitation. E: Developmental F: Experiential Exercises Self Knowledge Instruments. G: Questions Cofacilitators. H: Contracting Manager. References. Index.