Studies in Interactive Communication: II. The Effects of Four Communication Modes on the Linguistic Performance of Teams during Cooperative Problem Solving

摘要: Two-man teams solved credible, “real world” problems for which computer assistance has been or could be useful. Conversations were carried on in one of four modes communication: (1) typewriting, (2) handwriting, (3) voice, and (4) natural, unrestricted communication. Both experienced inexperienced typists tested the typewriting mode. Performance was assessed three classes dependent measures: time to solution, behavioral measures activity, linguistic measures. Significant differences among communication found each variable. This paper is concerned mainly with results analyses. Linguistic performance 182 measures, most turned out redundant some useless meaningless. Those that remain show although can faster oral than hard-copy modes, are characterized by many more messages, sentences, words, ...