Dentist-patient communication techniques used in the United States: The results of a national survey

摘要: ABSTRACT Background The authors conducted a national survey to determine the communication techniques that dentists use routinely and variations in their use. Methods American Dental Association Survey Center staff members mailed an 86-item questionnaire random sample of 6,300 U.S. private practice. Participants reported routine (“most time” or “always”) during typical week 18 techniques, which seven are basic techniques. used analysis variance ordinary least squares regression models test association communication, provider practice characteristics with number Results Dentists average 7.1 3.1 Two-thirds more four (hand out printed materials, speak slowly, radiographs explain, simple language). Less than one-fourth any teach-back method patient-friendly domains. A dentist’s age, race/ethnicity, education outside United States area dentistry affected Health literacy variables (awareness, practice-level change, outcome expectancy) lack time were associated used. Conclusions Routine all is low among dentists, including some thought be most effective patients skills. Practice Implications Professional needed improve knowledge about ensure they effectively. firm foundation for these efforts requires development, evaluation dissemination guidelines dental care professionals.