System and method for voice portal control of an integrated communications center

摘要: A system for voice portal-based control of a digital personal video stream manager (102), example, to program recording device (114). Such includes DPVSM module (3304, 3306, 3308) at server (3202) service provider. The is adapted respond user calling in predetermined phone number and using an interactive response system, issue prompts accept inputs control. then converts the Instant Message or e-mail message. message transmitted user's computer (110), where IM plug translates it uses (102).