Factors Influencing the Acceptance and Usage of Smart City Services: A Systematic Review and Meta-analysis
作者： Bingqian Zhang , Guochao (Alex) Peng , Xinting Liang , Qi Gao , Fei Xing
DOI: 10.1007/978-3-030-50344-4_34
关键词:
摘要: Smart city services and applications have gradually come into the life of citizens. Citizens’ use smart is necessary for sustainable development such services. However, existing literature has a large difference in research conclusions on relationship between service user behaviors their influencing factors. In this paper, meta-analysis method was used to review 54 independent samples 52 studies, related effects 33 factors were analyzed. The results show that 31 significant adoption, use, continuance users. addition, sample groups moderating effect variables as social influence. This paper clarified one moderator, which certain reference value improving intention participation users applications.
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