作者: David J. Vercande , Douglas R. Murdock , Kristi T. Feltz , Todd A. Goodman , Eric M. Busch
DOI:
关键词:
摘要: A system and method for processing telephone calls providing enhanced services is presented. The call includes a network control processor controlling the routing of features, matrix switch from an originating location to terminating location. Operator consoles can be included provide operator assistance caller. comprises central message that receives data, determines type call, required, whether required. route distributor allocates console if billing server used track information while it in progress. database provided look-ups storage. also validation system, distribution fraud detection prevention system. validate determine placed. rates calculates cost completed calls. distributes changes are made master appropriate slave database. monitors in-process detect possibly prevent possible fraudulent uses phone systems. client interface facilitate communications among applications DEF records define specific actions.