作者: Manuel Mora , Mahesh Raisinghani , Ovsei Gelman , Miguel Angel Sicilia
DOI: 10.1007/978-1-4419-8270-4_9
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摘要: In this chapter, we report the design of an ontology (called onto-ServSys) for relevant service system construct used in Service Science, Management and Engineering (SSME) arena. These conceptual artifacts have been to establish a non-ambiguous common set basic constructs supporting automated reasoning on domain interest intelligent systems. While reported is initial, still conceptual, claim it useful advance integrated view systems, which at present, given multiple disparate literatures, fragmented disperse. Such integration realized through Systems Approach, its guided by research method.