Quality of Social Services and Facilities

Maria Engström, Birgitta Ljunggren, Ragny Lindqvist, Marianne Carlsson, Staff perceptions of job satisfaction and life situation before and 6 and 12 months after increased information technology support in dementia care Journal of Telemedicine and Telecare. ,vol. 11, pp. 304- 309 ,(2005) , 10.1258/1357633054893292

Ragnar Stolt, Paula Blomqvist, Ulrika Winblad, Privatization of social services: quality differences in Swedish elderly care. Social Science & Medicine. ,vol. 72, pp. 560- 567 ,(2011) , 10.1016/J.SOCSCIMED.2010.11.012

B. Bien, K. J. McKee, H. Dohner, J. Triantafillou, G. Lamura, H. Doroszkiewicz, B. Krevers, C. Kofahl, Disabled older people's use of health and social care services and their unmet care needs in six European countries European Journal of Public Health. ,vol. 23, pp. 1032- 1038 ,(2013) , 10.1093/EURPUB/CKS190

Shu-Chiung Chou, Duncan P. Boldy, Andy H. Lee, Factors Influencing Residents' Satisfaction in Residential Aged Care Gerontologist. ,vol. 43, pp. 459- 472 ,(2003) , 10.1093/GERONT/43.4.459

Pavel Učeň, Zvyšování výkonnosti firmy na bázi potenciálu zlepšení. Grada. ,(2008)