Information processing method for managing equipment, equipment managing program, recording medium storing equipment managing program, and equipment managing method
作者： Makoto Kawashima , Kojiro Katayama , Hiroyuki Hara , Kazushi Ohmori , Junichi Hirose
DOI:
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摘要: A remote site managing system for centrally computers and peripheral devices of a customer, is provided. In the event that there trouble with equipment in office to be serviced, customer notifies maintenance service company by telephone (i.e., center call), deals an appropriate manner, dispatches (either dispatching personnel or commissioning another company) smooth manner.
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