Managing trade-offs in complex scenarios: A decision-making tool for sustainability projects

摘要: Abstract The inclusion of sustainability factors in projects is considered a challenge for technicians, managers and decision makers. Sustainability deal with large number criteria from different areas, making the decision-making process more complex uncertain. Multicriteria methods can guide project choices to reach their objectives; however, they are not able manage overlap conflicting aspects these objectives, called trade-offs. Trade-offs be an integral part any project, since address taking into account environmental, social economic aspects. In some studies, trade-offs have been approached view formation process, or how identified projects. However, there gap literature related structured procedures support decision-makers after identification Therefore, this paper proposes tool trade-off management sustainability-focused Trade-Off Decision-Making assists planning stage, unfolding two sequential phases: guidelines trade-offs; operationalization. were developed based on best practices, while originated operationalization five comparative analyses carried out between using worksheet. proposed contributes proper handling objectives only managerial but also operational areas. Our guidance structure provides greater robustness, objectivity traceability made during