The Definitive Handbook of Business Continuity Management

摘要: Contributors. Foreword (Lyndon Bird). Preface (David Honour). Introduction to the 3rd Edition (Andrew Hiles). How Use this Book Section One Achieving and Maintaining Business Continuity: an executive overview. 1 Enterprise Risk Management 2 Developing a BCM Strategy in Line with (Gary Hibberd). 3 The Importance of Continuity Planning (Ranjit Kovilinkal Ramakrishnan Satish Viswanathan). 4 Multilateral (Dennis C. Hamilton). 5 Marketing Protection: Justification for Funding Total Asset Protection Programmes? 6 Operational Management. 6-1 Management: Primer (John Robinson). 6-2 Consequences (Peter Viner). 7 Crisis Management, Emergency BCM, DR: What's Difference do They Fit Together? (Gregg Jacobson Sue Kerr). 8 Ethics Orlando). Two A 'how-to' guide. 9 Methodology (Malcolm Cornish). 10 Project Initiation Control (Jayne Howe). 11 Evaluation Control: Practical Guidelines Assessment (Ian Charters). 12 Impact Assessment. 12-1 Analysis Barnes). 12-2 Analysis: Building Better Mousetrap 13 BC Strategies Information Communications Technology. 13-1 Availability Technology (ICT) (Michael Smith Piper-Anna Shields). 13-2 Telecommunications (Paul F. Kirvan). 13-3 Recover Your Data: More Options (Thomas Carroll). 13-4 or Work Areas (Neal Courtney). 14 Different Market Sectors. 14-1 Financial Sector 14-2 Manufacturing Logistics (Melvyn Musson). 14-3 Supply Chain (Charlie Maclean-Bristol). 14-4 Case Study: Implementing Upstream Midstream Energy (Petrochemicals Refineries) (Vincent Tombros). 14-5 From Island Continent: Telecommunication Company (Timothe Graziani). 14-6 Retail (Steve Mellish). 14-7 Recovery (Danny Rowland). 15 Written Plan 16 Awareness Training 17 Testing. 17-1 Testing (Tim Armit). 17-2 vs. Exercising: Difference? (Philip Jan Rothstein). 18 Audit (Rolf von Rossing). Appendix Studies Barnes, Andrew Hiles, Allen Johnson Lyndon A1 Storm, Earthquake, Explosion: General Overview. B Living Nightmares. C World Trade Center Explosion - February 26, 1993. D Hurricane Andrew, Miami August 24, 1992. E Chicago Floods April 13, F Thirty Seconds Terror! California Earthquake. G After Fire: First Interstate Bank, Los Angeles. H Meridian Plaza, Philadelphia. I Mercantile Fire. J Can Ruin Day: London College Printing. K Flood Highlights. L Cautionary Tale. M It Happened Them. N Fire O Wessex Regional Health Authority. P Bishopsgate Bomb 25, Q City Blast, St Mary Axe 10, R Roundup. S Stop Thief! T Miscellaneous U Lessons from Auckland Power Crisis. V Foot Mouth: Preventable Disaster. W Madrid Rail Bombings March 11, 2004. X Istanbul November 2003. Y July 7, 2005 (7/7). Z Buncefield (UK) Oil Terminal Disaster December 2005. AA Intellectual Property Theft Continuity. AB Euroclear Bank Uses Framework Manage Collapse Lehman Brothers. AC Toyota Recalls, 2009-2010. AD Icelandic Volcanic Ash Plume 2010. AE 2010 BP Spill Gulf Mexico. Guidance Notes Cornish, Bird, Russell Price). A2 Pandemic Planning. Selecting Tools Support Process. Role Insurance. Five Nines: Chasing Chimera? Consultancy without Tears. Coping People Recovery. Benchmarking Exploring Using Assess Develop Programme. Changing Attitudes Private Public Professional Associations, Certification Standards Resources Practitioners (Mike Gifford, Dhiraj Lal, Gary Liu, Price Dawn M. Shiley). International Perspectives Kirvan, Louise Theunissen A4 Legislation Middle East Indian Subcontinent. Africa. China. Glossary Terms. Index.