Linking the Effects of ERP to Organizational Performance: Development and Initial Validation of an Evaluation Method
作者： Sylvestre Uwizeyemungu , Louis Raymond
DOI: 10.1080/10580530903455122
关键词:
摘要: The present study proposes and tests an adaptable method to evaluate the contribution of ERP system organizational performance. Using a process-based approach, was developed from review IS evaluation literature, then validated refined through in-depth case manufacturing firm. Its originality lies in fact that whole range performance indicators actually used by managers are integrated system.
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