The Impact of Artificial Intelligence and Information Technologies on the Efficiency of Knowledge Management at Modern Organizations: A Systematic Review

作者: Saeed Al Mansoori , Said A. Salloum , Khaled Shaalan

DOI: 10.1007/978-3-030-47411-9_9

关键词:

摘要: In the twenty-first century, with evolution of Information Technology and Artificial Intelligence, Knowledge Management seems to be more advanced sophisticated. management has been studied discussed for a long time by several researchers from academia business sector due its vitality success organizations. Additionally, many leading companies around world have adopted knowledge practices ensure that they remain ahead their rival in today’s competitive world. Hence, continue look ways improve these practices. Several studies were conducted profound understanding recent research trend processes best at However, this subject requires further investigation other perspectives. Most previous neglect exploring impact applying artificial intelligence (AI) information technology (IT) concepts techniques on efficiency modern organizations particular. This systematically reviews highlights current relied IT AI mechanisms impacts along challenges limitations. The aims provide analysis 15 (out 844) papers published highly standard journals conference proceedings throughout past 10 years, 2009 2019. review study can considered pivotal reference scholars as it fills some gaps especially related studies.

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