Diana G. Oblinger, Darlene J. Burnett, Innovation in Student Services: Planning for Models Blending High Touch/High Tech.Society for College and University Planning, 339 East Liberty Street, Suite 200, Ann Arbor, MI 48104-2205 ($45). Tel: 734-998-7832; Fax: 734-998-6532; e-mail: info@scup.org; Web site: http://www.scup.org.. ,(2002)