Tipping customs: The effects of national differences in attitudes toward tipping and sensitivities to duty and social pressure

摘要: Consumers around the world often give voluntary sums of money (called “tips”) to service workers who have served them, but set tipped professions and amounts any one profession differ from country country. One explanation for these national differences in tipping customs is that they reflect attitude toward tipping, sensitivity duty/obligation tip, social pressure tip. Furthermore, variables been hypothesized mediate previously observed effects on extraversion, psychoticism neuroticism respectively. Analyses secondary data found support explanations customs, only partial their roles as mediators personality customs. The theoretical practical implications findings are discussed along with study limitations directions future research.