Keys for successful implementation of total quality management in hospitals.

摘要: Editor's Note: This article reports the findings of an analysis implementation continuous quality improvement (CQI) or total management (TQM) programs in 10 hospitals. is result a 2-year study designed to identify and assess ingredients that lead successful CQI acute care first appeared Health Care Management Review 21(1), 48-60. Copyright © 1996 Aspen Publishers, Inc. (Lippincott Williams & Wilkins).