Organizational Culture and Knowledge Management Success at Project and Organizational Levels in Contracting Firms

作者: Patrick S. W. Fong , Cecilia W. C. Kwok

DOI: 10.1061/(ASCE)CO.1943-7862.0000106

关键词:

摘要: This research focuses on contracting firms within the construction sector. It characterizes and evaluates composition of organizational culture using four types (clan, adhocracy, market, hierarchy), strategic approach for knowledge flow, success management (KM) systems at different hierarchical levels organizations (project parent organization level). Responses from managers local or overseas operating in Hong Kong were collected a carefully constructed questionnaire survey that was distributed through electronic mail. The value is analyzed terms cultural models. Clan found to be most popular both project levels, which means very much depends honest communication, respect people, trust, cohesive relationships. On other hand, hierarchy culture, stability continuity, analysis control, seems least favored levels. Another significant finding two main KM strategies codification personalization, employed equal proportion. indicates successful efforts enterprise utilize hybrid balanced their they complement each other. findings also revealed system factors emphasize support level. results show critical beneficial as indicated by 64% 74% expectation higher are memories experiences past projects archived connected. Understanding these relationships among them has been demonstrated order increase chances help with making decisions when applying KM.

参考文章(18)
Xiaoming Cong, Kaushik V. Pandya, Issues of Knowledge Management in the Public Sector ,(2003)
Morten T Hansen, Nitin Nohria, Thomas Tierney, None, What's your strategy for managing knowledge? Harvard Business Review. ,vol. 77, pp. 106- 116 ,(1999)
John M. Kamara, Chimay J. Anumba, Patricia M. Carrillo, Cross‐Project Knowledge Management Blackwell Publishing Ltd. pp. 103- 120 ,(2008) , 10.1002/9780470759554.CH7
Thomas H Davenport, David W De Long, Michael C Beers, None, SUCCESSFUL KNOWLEDGE MANAGEMENT PROJECTS Sloan Management Review. ,vol. 39, pp. 43- 57 ,(1998)
T. Kanti Srikantaiah, Michael E. D. Koenig, Knowledge Management Lessons Learned: What Works and What Doesn't Published for the American Society for Information Science and Technology by Information Today. ,(2003)
Michael E. D. Koenig, Lessons from the study of scholarly communication for the new information era Scientometrics. ,vol. 51, pp. 511- 523 ,(2001) , 10.1023/A:1012726323178
Scott Fernie, Stuart D Green, Stephanie J Weller, Robert Newcombe, Knowledge sharing: context, confusion and controversy International Journal of Project Management. ,vol. 21, pp. 177- 187 ,(2003) , 10.1016/S0263-7863(02)00092-3
Peter E.D Love, Francis Edum-Fotwe, Zahir Irani, Management of knowledge in project environments International Journal of Project Management. ,vol. 21, pp. 155- 156 ,(2003) , 10.1016/S0263-7863(02)00089-3
Robert Hooijberg, Frank Petrock, On cultural change: Using the competing values framework to help leaders execute a transformational strategy Human Resource Management. ,vol. 32, pp. 29- 50 ,(1993) , 10.1002/HRM.3930320103