Coping with hypercompetition: Utilizing the new 7S's framework

摘要: Executive Overview This business is intensely, vigorously, bitterly, savagely competitive.—Robert Crandall, CEO, American Airlines Major sustainable competitive advantages are almost non-existent in the field of financial services.—Warren Buffett I don't believe in friendly competition. I want to put them out of business.—Mitchell Leibovitz, CEO of auto parts retailer Pep Boys Declare business war. This is the enemy.—Statement over a photo of Northern Telecom CEO Paul Stern on posters at an AT&T plant in Denver In the old days in …