摘要: This paper describes Phoneshell, a telephone based application providing remote voice access to personal desktop databases such as mail, email, calendar, and rolodex. Several forms of information can also be faxed on demand. Phoneshell offers its users numerous opportunities record entries into underlying databases; this new utility for stored data type, necessitates multimedia support the traditional graphical user interfaces these same databases. The experiences small community are discussed, with emphasis key features which most important success. software architecture used by includes toolkit building interactive telephone-based services.