作者: Britt Östlund , Annika Olsson , Bodil Jönsson
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摘要: Instead of discussing existing design methods that aim at bridging or annihilating gaps between users and designers, we want to highlight an approach for designers helps us increase reflexivity what is beyond our grasp when interacting with users. The first steps are become aware the gaps, identify them, then manage them. This emphasises makes visible both parties differences in conceptions. tension these considered be potential mutual learning which benefits future processes involving same communities practice. will exemplified by four cases relevant implemented area ageing design.