Unexpected consequences in the operation of urban environments

摘要: The purpose of this paper is to study the unexpected consequences in operation urban environments. Prediction within planning process often presents difficulties and unintended consequences. It not enough develop a good project. Unexpected are possible because environment. authors argue that these problems uncertainty can be minimized with citizen participation use new technologies.,The problem how initiatives result described. These effects determined by studying series cities real A case on accessibility developed for better understanding problem.,Avoiding environments strongly linked concept Smart City 3.0. This based co-creation. In line address problem, citizen-centric methodology using latest information communications technologies internet things presented. As practical application, different categories events related Faculty Education building at University Alicante have been identified as consequence impact its An uncomfortable or non-accessible environment causes unforeseen behaviour individuals.,There no analytical tools investigate aspects cause about acceptance projects future users. work takes step forward direction.