Programmatic computer problem diagnosis and resolution and automated reporting and updating of the same

作者: Andrew Ritz , Jee Fung Pang , Jonathan Vines Smith , Michael Richard Fortin , Nicholas Stephen Judge

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摘要: Programmatically diagnosing the root cause of a problem in computing system. Events are monitored within an operating system, and at least subset events logged to log file. In response detection error condition(s), diagnostics module is invoked. The queries file correlate relevant diagnosis problem, identifies by evaluating results query. Once diagnosed, resolution corresponding that may be invoked programmatically resolve problem. invocation diagnostic modules subject policy rules. Furthermore, logging, automatically updated as needed.

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