作者: Christopher Minson , Jack Jia , Robert Bradshaw , Scott Brave
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摘要: The invention comprises a set of complementary techniques that dramatically improve enterprise search and navigation results. core the is an expertise or knowledge index, called UseRank tracks behavior website visitors. expertise-index designed to focus on four key discoveries attributes: Subject Authority, Work Patterns, Content Freshness, Group Know-how. produces useful, timely, cross-application, expertise-based In contrast, traditional Information Retrieval technologies such as inverted NLP, taxonomy tackle same problem with opposite attributes than what needs: Population, Word Existence, Statistical Trends. Overall, emcompasses Baynote Search—a enhancement over existing IR searches, Guide—a community-driven navigations, Insights—aggregated views visitor interests trends content gaps.